Privacy Policy 

This Privacy Policy describes how MARITIME INTELLIGENCE SDN. BHD. (Company No. 200901024457 / 867557-P) (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you access, register, submit information, or make payments through https://nmuc.edu.my, operated on behalf of Netherlands Maritime University College (NMUC). 

By using this website and related services, you consent to the collection, use, disclosure, and processing of your personal data in accordance with this Privacy Policy and the Personal Data Protection Act 2010 (PDPA) of Malaysia. 

1. Personal Data We Collect
We may collect and process the following categories of personal data: 

Personal Information 

    • Full name 
    • Identification number (NRIC, Passport, or other identification documents where applicable) 
    • Nationality 
    • Date of birth 
    • Gender 
    • Residential and correspondence address 
    • Email address 
    • Contact number

Student and Academic Information 

    • Student ID number 
    • Programme of study 
    • Intake information 
    • Academic records relevant to administration and fee management 
    • Sponsorship or scholarship details (where applicable)

Financial and Payment Information 

    • Tuition fee records 
    • Registration, administrative, examination, hostel, and other fee payments 
    • Billing information 
    • Transaction history 
    • Payment references and supporting documents

Technical Information 

    • IP address 
    • Browser type and version 
    • Device information 
    • Website usage data 
    • Session logs and cookies

2. How We Use Your Information

Your personal data may be collected, used, and processed for the following purposes: 

  • Processing student registrations and enrolments 
  • Managing tuition fees and other education-related payments 
  • Issuing receipts, invoices, statements, and financial records 
  • Maintaining student accounts and financial ledgers 
  • Communicating important academic, administrative, and financial information 
  • Processing refunds, fee adjustments, deferments, withdrawals, and related requests 
  • Providing student support services 
  • Conducting internal audits, financial reporting, and compliance reviews 
  • Complying with legal, regulatory, and accreditation requirements 
  • Improving website functionality and service delivery 
  • Preventing fraud, unauthorized transactions, and misuse of the platform 

 3. Disclosure of Information
We may disclose your personal data to: 

  • Netherlands Maritime University College (NMUC) 
  • Authorized employees, officers, and representatives involved in academic and administrative operations 
  • Payment gateway providers and financial institutions for payment processing 
  • Government authorities, regulatory bodies, or law enforcement agencies where required by law 
  • External auditors, legal advisors, and professional consultants engaged by NMUC or MARITIME INTELLIGENCE SDN. BHD. 
  • Third-party service providers assisting in system administration, hosting, and technical support 

Your personal data will not be sold, rented, or disclosed to unauthorized third parties. 

4. Payment Information
All payments made through this platform are securely processed via authorized payment gateway providers. 

We do not store credit card, debit card, online banking passwords, or other sensitive banking credentials on our servers. 

Payment processing is subject to the security and privacy policies of the respective payment service providers. 

5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including: 

  • Secure Socket Layer (SSL) encryption 
  • Access control mechanisms 
  • Firewall and network security protection 
  • Secure data storage environments 
  • Regular system maintenance and security updates 
  • Monitoring and vulnerability assessments 

While we take reasonable steps to protect personal information, no system can guarantee absolute security against all cyber threats or unauthorized access. 

6. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including: 

  • Student administration and academic records management 
  • Financial and accounting requirements 
  • Legal and regulatory compliance 
  • Audit and reporting obligations 

Upon expiry of the applicable retention period, personal data will be securely deleted, anonymized, or destroyed in accordance with institutional policies and applicable laws. 

7. Cookies and Website Analytics
This website may use cookies and similar technologies to: 

  • Enhance user experience 
  • Remember user preferences 
  • Monitor website performance 
  • Analyze website traffic and usage patterns 

Users may choose to disable cookies through their browser settings; however, certain website functions may be affected. 

8. Your Rights
Subject to applicable laws, you may have the right to: 

  • Request access to your personal data 
  • Request correction of inaccurate or incomplete personal data 
  • Withdraw consent for certain processing activities 
  • Request deletion of personal data where legally permissible 
  • Object to or restrict certain processing activities 
  • Submit complaints regarding the handling of your personal data 

Requests may be subject to verification requirements and applicable legal obligations. 

9. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy from time to time. Any revisions will be published on this website and shall take effect immediately upon publication unless otherwise stated. 

Contact Us 
For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact: 

MARITIME INTELLIGENCE SDN. BHD. (867557-P) 

c/o Netherlands Maritime University College (NMUC) 

Level 11–14, Kotaraya Office Tower, 
Galleria @ Kotaraya, 
Jalan Abdullah Ibrahim, 
80888 Ibrahim International Business District, 
Johor Bahru, Johor Darul Ta’zim, Malaysia 

Tel: +607 218 2020
Email: accounts@nmuc.edu.my